Frequently asked questions

SHIPPING

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How long will it take to receive my order?

Your order requires 24-48 hours to be processed. Once shipped, you can expect delivery in about a week. You're always welcome to check your order status on our dedicated tracking page.

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Is it possible to expedite the shipping process?

Currently, we offer a single shipping option that ensures an optimal balance between efficiency and sustainability. We are exploring faster shipping options for the future.

RETURNS

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How can I return a product?

If you are not fully satisfied with your purchase, you can return the order within 30 days of receipt. Please write to us at info@amanthia.com to initiate the return process.

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Are there any costs associated with returning?

No, the return is always free for our customer! AMANTHIA™ will cover the shipping costs.

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How long will it take to receive a refund?

Once your return has been received, we will promptly issue a refund, and a credit will automatically be applied to your original method of payment. Rest assured, we strive to process refunds as quickly as possible, ensuring you are not left waiting.

Brand Commitment

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What types of products does AMANTHIA™ offer?

At AMANTHIA™, we specialize in creating elegant and timeless jewelry and other unique items designed to celebrate and enhance the bond between couples. Our collection includes beautifully crafted necklaces, bracelets, rings, and other accessories that symbolize love and connection.

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How does AMANTHIA™ ensure the quality of its products?

We at AMANTHIA™ are committed to providing only the highest quality products. Each piece is meticulously crafted using premium materials and undergoes rigorous quality control processes to ensure that it meets our exacting standards of excellence and durability.

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Is AMANTHIA™ committed to sustainability?

Absolutely. We are constantly seeking ways to reduce our environmental impact, from selecting sustainable materials for our products to minimizing waste in our shipping operations.

Order and Product Assistance

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Can I change my order after placing it?

Absolutely! At AMANTHIA™, we understand that plans can change. If you need to modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before the order is processed and shipped.

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What should I do if I receive a defective product?

Your satisfaction is our top priority. If you receive a defective product, please reach out to our customer service team immediately. We will provide instructions on how to return the item, and we will arrange for a replacement or a full refund, depending on your preference.